Includes: 24 x 7 x 365 Software and Hardware Support for Star-V Systems; Advance Exchange of damaged devices with Priority Overnight Shipping to CSP of Replacement Devices as well return shipping to Velocitor for repair of damaged devices (MUST HAVE ACTIVE COMPREHENSIVE COVERAGE ON DEVICE); software updates, remote Star-V support, device management and lost device location services through the included MDM (Mobile Device Manager). Effective Jan. 1st, 2026, support fee will be billed at $10 per month per scanner.
